Strategic Communications

Strategic Communications Should Change Decisions, Not Just Explain Them

Strategic Communications Should Change Decisions, Not Just Explain Them

The most valuable communications work often happens before anything is communicated. This article explores how external intelligence can improve organisational judgement and help leaders make better decisions.

AI Is Making Communication Easier to Produce and Harder to Govern

AI Is Making Communication Easier to Produce and Harder to Govern

AI is making communication easier to produce, but harder to govern. As organisations adopt AI tools, the challenge is no longer producing content but exercising judgement about what organisations can responsibly say and who remains accountable for it.